There is something called DNS it is how your computer looks up the location of websites. If, for example, you go to http://www.google.com your computer has to connect to the Domain Name Service (DNS) and ask for the IP Address to get the website from. Many Internet Service Providers DNS are very poor (Like Time Warner RoadRunner). Most of their support people do not even understand what DNS is. Their DNS servers cannot handle the amount of requests and causes you to hang and time out.
Use a different DNS lookup service. You can use a free dns service that is way better. http://WWW.OpenDNS.org offers free DNS servers. You do not need to subscribe to their service to use their DNS. The free service they offer is a bit flakey and their support is annoying. But the concept is cool and their DNS is very fast. We use them to filter porn and bad infected sites for a lot of our clients. You do NOT have to subscribe to the service simply configure your router or computer to use manual DNS entries with these numbers…
Free Google DNS Servers..
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